The Acceptance and Use of Video Conferencing for Teaching in Covid-19 Pandemic: An Empirical Study in Vietnam
Keywords:video conferencing, UTAUT2, teacher video conferencing adoption
The Coronavirus disease outbreak of 2019 (COVID-19) has fundamentally altered the nature of learning at all levels, from university to primary school. In Vietnam, continual learning is ensured through the use of video conferencing applications. Video conferencing is a teaching tool that is used to facilitate communication and engagement between professors and students during an epidemic. The study employs a unified theory of acceptance and use of technology (UTAUT) to ascertain the elements that influenced the adoption of video conferencing for online training in Vietnam during the COVID-19 pandemic. A survey of 203 instructors who have used video conferencing for instruction during the COVID-19 epidemic was conducted and evaluated using a structural equation model (SEM). The results indicate that significant elements influencing the use of video conferencing for teaching during Covid-19 include effort expectancy, habit, hedonic motivation, and behavioral intention to use, which together account for 59 percent of video conferencing for teaching usage (R2=0.59).
Ajzen, I. (1985). From intentions to actions: A theory of planned behavior. In Action control (pp. 11-39): Springer. DOI: 10.1007/978-3-642-69746-3_2
Ajzen, I. (2002). Perceived behavioral control, self‐efficacy, locus of control, and the theory of planned behavior 1. Journal of applied social psychology, 32(4), 665-683. https://doi.org/10.1111/j.1559-1816.2002.tb00236.x
Alqahtani, A. Y., & Rajkhan, A. A. (2020). E-learning critical success factors during the covid-19 pandemic: A comprehensive analysis of e-learning managerial perspectives. Education sciences, 10(9), 216. https://doi.org/10.3390/educsci10090216
Amoako-Gyampah, K., & Salam, A. F. (2004). An extension of the technology acceptance model in an ERP implementation environment. Information & management, 41(6), 731-745. DOI:10.1016/j.im.2003.08.010.
Azjen, I. (1980). Understanding attitudes and predicting social behavior. Englewood Cliffs.
Brief, P. (2020). Education during COVID-19 and Beyond. United Nations(Accessed 2020, at https://www. un. org/development/desa/dspd/2020/04/socia l-impact-of-covid-19.).
Brown, S. A., & Venkatesh, V. (2005). Model of adoption of technology in households: A baseline model test and extension incorporating household life cycle. MIS quarterly, 399-426. https://doi.org/10.2307/25148690
Bui, T.-H., Luong, D.-H., Nguyen, X.-A., Nguyen, H.-L., & Ngo, T.-T. (2020). Impact of female students’ perceptions on behavioral intention to use video conferencing tools in COVID-19: Data of Vietnam. Data in Brief, 32, 106142. doi: 10.1016/j.dib.2020.106142
Compeau, D. R., & Higgins, C. A. (1995). Application of social cognitive theory to training for computer skills. Information systems research, 6(2), 118-143. https://doi.org/10.1287/isre.6.2.118
Crespo, A. H., & del Bosque, I. R. (2008). The effect of innovativeness on the adoption of B2C e-commerce: A model based on the Theory of Planned Behaviour. Computers in Human Behavior, 24(6), 2830-2847. doi:10.1016/j.chb.2008.04.008
Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS quarterly, 319-340. https://doi.org/10.2307/249008
Davis, F. D. (1993). User acceptance of information technology: system characteristics, user perceptions and behavioral impacts. International journal of man-machine studies, 38(3), 475-487. https://doi.org/10.1006/imms.1993.1022
Davis, F. D., Bagozzi, R. P., & Warshaw, P. R. (1992). Extrinsic and intrinsic motivation to use computers in the workplace 1. Journal of applied social psychology, 22(14), 1111-1132. https://doi.org/10.1111/j.1559-1816.1992.tb00945.x
Dodds, W. B., Monroe, K. B., & Grewal, D. (1991). Effects of price, brand, and store information on buyers’ product evaluations. Journal of marketing research, 28(3), 307-319. https://doi.org/10.2307/3172866
Fatani, T. H. (2020). Student satisfaction with videoconferencing teaching quality during the COVID-19 pandemic. BMC Medical Education, 20(1), 1-8. https://doi.org/10.1186/s12909-020-02310-2
Fishbein, M., & Ajzen, I. (1977). Belief, attitude, intention, and behavior: An introduction to theory and research. Philosophy and Rhetoric, 10(2), 177-188.
Fornell, C., & Larcker, D. F. (1981). Structural equation models with unobservable variables and measurement error: Algebra and statistics. In: Sage Publications Sage CA: Los Angeles, CA. http://dx.doi.org/10.2307/3150980
Hair, Joseph F. (2009). Multivariate Data Analysis: A Global Perspective. 7th ed. Upper Saddle River: Prentice Hall.
Hashim, Z. (2006). Open and distance learning: The effectiveness of online discussion forums in promoting the use of English for communication. AsiaCALL Online Journal 1 (1) 22, 33.
Hiroyuki, O. (2021). The Integration of 21st Century Skill and Virtual Learning with COVID-19. AsiaCALL Online Journal, 12(3), 22-27. Retrieved from https://asiacall.info/acoj/index.php/journal/article/view/30
Hu, L., & Bentler, P. M. (1999). A multidisciplinary journal cutoff criteria for fit indexes in covariance structure analysis. Structural Equation Modeling, 6(1), 1-55. https://doi.org/10.1080/10705519909540118
Limayem, M., Hirt, S. G., & Cheung, C. M. (2007). How habit limits the predictive power of intention: The case of information systems continuance. MIS quarterly, 705-737.
MacLaughlin, E. J., Supemaw, R. B., & Howard, K. A. (2004). Impact of distance learning using videoconferencing technology on student performance. American Journal of Pharmaceutical Education, 68(3).
Mun, Y. Y., Jackson, J. D., Park, J. S., & Probst, J. C. (2006). Understanding information technology acceptance by individual professionals: Toward an integrative view. Information & management, 43(3), 350-363. DOI: 10.1016/j.im.2005.08.006
Ngo, T. T., Nguyen, T. T. T., & Tran, T.-G. (2020). Influence of Learning by Using Video Conferencing Tools on Perceptions and Attitude of Vietnamese Female Students in COVID-19 Pandemic. Available at SSRN 3697029.
Nguyen, H. U. N., & Duong, L. N. T. (2021). The Challenges of E-learning Through Microsoft Teams for EFL Students at Van Lang University in COVID-19. AsiaCALL Online Journal, 12(4), 18-29. Retrieved from https://asiacall.info/acoj/index.php/journal/article/view/60
Nguyen, T. N. M., Tra, V. D., & Nguyen, P. H. (2021). Difficulties and some suggested solutions in studying online of the students in Van Lang University during the Covid-19 pandemic. AsiaCALL Online Journal, 12(4), 9-17. Retrieved from https://asiacall.info/acoj/index.php/journal/article/view/58
Pham, H.-H., & Ho, T.-T.-H. (2020). Toward a ‘new normal’with e-learning in Vietnamese higher education during the post COVID-19 pandemic. Higher Education Research & Development, 39(7), 1327-1331. https://doi.org/10.1080/07294360.2020.1823945
Rahimi, A., & Bigdeli, R. A. (2014). ICT and EFL Students’ self-regulation mastery: Educational meat or poison. AsiaCALL Online Journal (ISSN 1936-9859).
Rogers, E. (1995). Diffusion of Innovations (4th Eds.) ACM The Free Press (Sept. 2001). New York, 15-23.
Sahi, P. K., Mishra, D., & Singh, T. (2020). Medical education amid the COVID-19 pandemic. Indian pediatrics, 57(7), 652-657. DOI: 10.1007/s13312-020-1894-7
Selim, H. M. (2007). Critical success factors for e-learning acceptance: Confirmatory factor models. Computers & Education, 49(2), 396-413. DOI:10.1016/j.compedu.2005.09.004
Seyal, A. H., Rahman, M. N. A., & Rahim, M. M. (2002). Determinants of academic use of the Internet: a structural equation model. Behaviour & Information Technology, 21(1), 71-86. https://doi.org/10.1080/01449290210123354
Shee, D. Y., & Wang, Y.-S. (2008). Multi-criteria evaluation of the web-based e-learning system: A methodology based on learner satisfaction and its applications. Computers & Education, 50(3), 894-905. DOI:10.1016/j.compedu.2006.09.005
Thompson, R. L., Higgins, C. A., & Howell, J. M. (1991). Personal computing: Toward a conceptual model of utilization. MIS quarterly, 125-143. https://doi.org/10.2307/249443
Townsend, A. M., Demarie, S. M., & Hendrickson, A. R. (2001). Desktop video conferencing in virtual workgroups: anticipation, system evaluation and performance. Information Systems Journal, 11(3), 213-227. https://doi.org/10.1111/j.1365-2575.2001.00103.x
Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003). User acceptance of information technology: Toward a unified view. MIS quarterly, 425-478. https://doi.org/10.2307/30036540
Venkatesh, V., Thong, J. Y., & Xu, X. (2012). Consumer acceptance and use of information technology: extending the unified theory of acceptance and use of technology. MIS quarterly, 157-178. https://doi.org/10.2307/41410412
How to Cite
Copyright (c) 2021 Thanh Khuong Nguyen, Thi Hong Tham Nguyen
This work is licensed under a Creative Commons Attribution 4.0 International License.
The copyright of all articles published in the AsiaCALL Online Journal (acoj) remains with the Authors, i.e. Authors retain full ownership of their article. Permitted third-party reuse of the open access articles is defined by the applicable Creative Commons (CC) end-user license which is accepted by the Authors upon submission of their paper. All articles in the acoj are published under the CC BY-NC 4.0 license, meaning that end users can freely share an article (i.e. copy and redistribute the material in any medium or format) and adapt it (i.e. remix, transform and build upon the material) on the condition that proper attribution is given (i.e. appropriate credit, a link to the applicable license and an indication if any changes were made; all in such a way that does not suggest that the licensor endorses the user or the use) and the material is only used for non-commercial purposes.
Authors retain copyright and grant the journal the right of first publication with the work simultaneously licensed under a Creative Commons Attribution 4.0 International License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository, in a journal or publish it in a book), with an acknowledgment of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process.