The Challenges of E-learning Through Microsoft Teams for EFL Students at Van Lang University in COVID-19


  • Huyen Uyen Nhi Nguyen Van Lang University
  • Ly Nhat Tam Duong Van Lang University


E-learning, Microsoft Teams, chanllenges, undergraduates, EFL students, Covid-19, E-learning


E-learning, which is gradually becoming popular all over the world, is broadly used in higher education. Tamm (2019) found that e-learning means the learners use products of technology to acquire knowledge. Rouse (2020) defined Microsoft Teams as software in the Office 360 software suite. Its notable functions include file sharing, messaging, video calling, and video conferences. In previous research papers, there have been topics related to online learning in COVID-19. Still, there may be no topic related to a specific software like Microsoft Teams, so the study will focus only on analyzing the difficulties of EFL students at Van Lang University. At the same time, they take an online course via Microsoft Teams in COVID-19. Both quantitative and qualitative methods do the research for 144 EFL students in Van Lang university to find the answer to the problems. One of the most interesting things about the research is the study being done after the outbreak of corona disease; therefore, all the survey participants had to study online. To sum up, this paper is suggested that identifying these challenges may help English teachers and instructors in well-designing teaching methods. That is the reason why they will have a right look at the roles of e-learning, so the result of the research is something worth looking forward to.


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How to Cite

Nguyen, H. U. N., & Duong, L. N. T. (2021). The Challenges of E-learning Through Microsoft Teams for EFL Students at Van Lang University in COVID-19. AsiaCALL Online Journal, 12(4), 18-29. Retrieved from