Unplanned Transition to EFL Online Learning: An Analysis of Students’ Perceptions in a Vietnamese University





online learning, students’ perceptions, COVID-19


This research intends to investigate their perspectives on the abrupt transition to online learning at Electric Power University in Vietnam. The research questions were answered using a mixed-methods technique. After 9 weeks of online-only instruction, 87 university students were sent a 25-item questionnaire utilizing the Monkey survey program. A random follow-up interview was done with ten students who consented to participate in the interview in order to acquire insight into the specific concerns. The majority of students preferred face-to-face classrooms over online learning, and the majority had no intention of studying online in the future. During the time of 'forced' online learning, however, the majority of students thought their teachers were eager to offer them support and valuable feedback. The results have significant ramifications for instructors and teachers in relation to online learning and teaching in comparable contexts.

Author Biographies

Nguyen Thi Thang, Foreign Language Faculty, Electric Power University, Ha Noi, Vietnam

Nguyen Thi Thang was born in 1979 in Hanoi, and graduated from The College of Foreign Languages- National University in 2002. She got the M.A degree majoring in English Teaching Methodology from University of Languages and International Studies, Vietnam National University (ULIS VNU) in 2006. The author is now working as an EFL lecturer at the Foreign Language Faculty, Electric Power University. She has also been doing the Ph.D course at ULIS VNU since 2020. Her main fields of research include applied linguistics, English teaching methodologies, and online learning engagement. Email: thangnt@epu.edu.vn, Mobile phone: +84904902769

Pham Thi Thanh Thuy, Faculty of English Language Teacher Education, University of Languages and International Studies, Vietnam National University, Hanoi, Vietnam

Pham Thi Thanh Thuy has been working as a teacher educator at Faculty of English Language Teacher Education, University of Languages and International Studies, Vietnam National University, Hanoi (ULIS, VNU) since 1989. She holds a Master Degree of Education granted by Vietnam Ministry of Education and Training in 2001. She is a master trainer in a range of teacher training projects conducted by VNU, the National Foreign Languages Project – Ministry of Education and Training, and the British Council.  Her recent research interests include Creative Writing, English Teaching Methodology, TEYLs and Cultural Studies. Contact: phamthithanhthuy67@ulis.vnu.edu.vn or phamthithanhthuy67@yahoo.com


Anderson, T. (2004). Teaching in an online learning context. Theory and practice of online learning, 273-294.

Burston, J. (2014). MALL: The pedagogical challenges. Computer Assisted Language Learning, 27(4), 344-357. https://doi.org/10.1080/09588221.2014.914539

Callaghan, D. E., Graff, M. G., & Davies, J. (2013). Revealing all: Misleading self-disclosure rates in laboratory based online research. Cyberpsychology, Behavior, and Social Networking, 16(9), 690-694.

Carey, K. (2020). Is everybody ready for the big migration to online college? Actually, no. The New York Times.

Dung, H. T. T., & Hai, T. Q. (2022). Changes in Students' Experiences and Perceptions towards E-learning at Hoa Sen University during Covid -19 Pandemic. AsiaCALLOnline Journal, 13(1), 22-39. https://asiacall.info/acoj/index.php/journal/article/view/94

Dziuban, C. D., Wang, M. C., & Cook, I. J. (2004). Dr. Fox rocks: Student perceptions of excellent and poor college teaching. Unpublished manuscript, University of Central Florida.

Elliott, K. M., & Shin, D. (2002). Students satisfaction: An alternative approach to assessing this important concept. Journal of Higher Education Policy and Management, 24(2), 197-209.

Gottfried, A. E., Marcoulides, G. A., Gottfried, A. W., & Oliver, P. H. . (2009). A latent curve model of parental motivational practices and developmental decline in math and science academic intrinsic motivation. Journal of Educational Psychology, 101, 729-739.

Gray, J. A., & Di Loreto, M. (2016). The effects of student engagement, student satisfaction, and perceived learning in online learning environments. NCPEA International Journal of Educational Leadership Preparation, 11(1), 1-20.

Gyamfi, G., & Sukseemuang, P. (2018). EFL Learners’ satisfaction with online learning program, Tell me more. Turkish Online Journal of Distance Education, 1(19), 183-202.

Hsiao, E. L. (2012). Synchronous and asynchronous communication in an online environment: Faculty experiences and perceptions. Quarterly review of distance education, 13(1), 15.

Hue, L., & Jalil, H. A. ( 2013). Attitudes towards ICT integration into curriculum and usage among university lecturers in Vietnam. International Journal of Instruction, 6(2), 54-66.

Hung, M. L. (2016). Teacher readiness for online learning: Scale development and teacher perceptions. Computers & Education, 94, 120-133. https://doi.org/10.1016/j.compedu.2015.11.012

Jack Burston. (2014). Mall: the pedagogical challenges. Computer Assisted Language Learning, 27(4), 10-11.

Marczyk, G. R., DeMatteo, D., & Festinger, D. (2005). Essentials of research design and methodology (Vol. 2). John Wiley & Sons.

Mandernach, B. J., Donnelli-Sallee, E., & Dailey-Hebert, A. ; R. Miller, E. Amsel, B. M. Kowalewski, B.B. Beins, K. D. Keith, & B. F. Peden (Eds.), . (2011). Assessing course student engagement. Society for the Teaching of Psychology, Division 2, 277-281.

Mooorhouse, B. L. (2020). Adaptations to a face-to-face initial teacher course "forced" online due to the covid 19 pandemic. Journal of Education for Teaching. 46(4), 609-611. https://doi.org/10.1080/02607476.2020.1755205

Morris, T. (2011). Exploring community college student perceptions of online learning. International Journal of Instructional Technology and Distance Learning, 8(6), 31-43.

Olson, G. M., and Judith S.Olson, . (2000). Distance matters. Human Computer Interaction, 15.

Shea, P., Frederiksen, E., Pickett, A., & Pelz, W. (2003). Student satisfaction and reported learning in the SUNY Learning Network. T. Duffy and J. Kirkley, Learner Centered Theory and Practice in Distance Education. 11-12

Shraim, K. Y., & Khlaif, Z. N. . (2010). Students’ Readiness Towards E-Learning: A Case Study of Virtual Classrooms for Secondary Education in Palestine. The 3rd Conference on E-Learning Excellence in the Middle East Proceeding,1-11.

Skordis-Worral, J., Haghparast-Bidgoli, H., Batura, N., & Hughes, J. (2015). Learning online: A case study exploring student perceptions and experience of a course in Economic Evaluation. International Journal of Teaching and Learning in Higher Education, 27(3), 413-422.

Smart, K. L., & Cappel, J. J. (2006). Students’ Perceptions of Online Learning: A Comparative Study. Journal of Information Technology Education, 5, 201-219.

Surjono, H. D. (2015). The effects of multimedia and learning style on student achievement in online electronics course. Turkish Online Journal of Educational Technology-TOJET, 14(1), 116-122.

Teddlie, C., & Yu .F. (2007). Mixed Methods Sampling: A typology with examples. Journal of Mixed Method Research, 1(1), 77-100.

Thach Pham, P. L., Vinh Nguyen , Hai Nguyen. (2021). Online learning amid Covid-19 pandemic: students’ experience and satisfaction. Journal of E-learning and knowledge society, 17(1), 39-48.

Trang, N. T. T. (2020). Responses of higher educational institutions in Vietnam during the time of Covid 19. Journal of Ethnic and Minorities research, 9(2).4-5 doi:https://doi.org/10.25073/0866-773X/420

Tran, T. P., & Nguyen, T. T. A. (2022). Online education at Saigon University during the COVID-19 pandemic: A survey on LL Online Journal, 13(2), 1-20. https://doi.org/10.54855/acoj.221321




How to Cite

Nguyen, T. T., & Pham, T. T. T. (2022). Unplanned Transition to EFL Online Learning: An Analysis of Students’ Perceptions in a Vietnamese University. Proceedings of the AsiaCALL International Conference, 1, 79–94. https://doi.org/10.54855/paic.2215